A happy guest often means a repeat guest. Those happy guests will also share their positive experiences of staying at your bed-and-breakfast. Although you may not be able to please everyone, you can certainly take some proactive steps to ensure that you’re doing all you can to make your bed and breakfast guests happy. Here’s what you can do starting today:
Make Your Televisions An Entertainment Center
Folks are accustomed to a wide variety of television channels at home. You should give them that same kind of selection when they are staying in your establishment. An old TV with 10 or 20 channels just isn’t going to cut it. Instead, make the investment to high definition flat screens with cable packages providing a hundred to 200 channels. If you can make it so that they can play games or watch Blu-rays on the television, then all the better. This is the kind of investment that can have a very decent return.
A Coffee Station in Every Room
Everyone likes to start their day with a bracing cup of coffee or tea. That’s why every room in your inn should have a coffee station. Don’t just offer Styrofoam cups but instead put a couple of mugs in there. You may discover that folks prefer getting coffee once they are out and about but providing them that option is always a nice touch.
Be Creative With Room Service
It takes a lot to offer room service for your guests. That’s a big expense that might not be worth it with a small inn. However, it doesn’t cost anything to set up relationships with local restaurants and bistros that deliver. They would be happy for the business. You can put together a binder of menus for these businesses and let your guests do their own ordering. Everybody wins.
Along with the restaurants, you may be able to utilize other businesses in the area to provide discounts and/or free tickets. There could be local theaters who would appreciate having their seats filled. Stores and shops would welcome the business even if it means giving a discount. It’ll take a little effort on your part to round up those giveaways but once you have them established, you may discover a lot more business will be coming your way to offer the same thing.
Get Rid Of Debris
A nice view is always welcomed. Guests don’t want to look out on a lawn or alley that is overrun with rubbish and junk. One call to Junk King Cincinnati can take care that. These are the junk removal professionals who will provide you with a team of strong movers able to lift and load just about anything you want to get rid of. One session with Junk King Cincinnati will make sure your bed-and-breakfast guests aren’t looking at any rubbish.